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Alton Towers Continues Legal Battle

Against Ticket Touts

Update : 07/06/12 - 15h28 Published by François Mayné the 6 June 2012, Corporate.

Alton Towers, the leading theme park in UK, has hit back hard at ticket touts who have increasingly sought to make illegal profits from selling promotional vouchers to the Resort - vouchers obtained free through marketing offers on retail products and in newspapers. These typically become void on resale but are misrepresented by the touts as valid.

Having gained an injunction stopping such activity, Alton Towers went one step further by prosecuting an individual repeat offender – the first time any attraction has taken such action. This resulted in a landmark judgement recently at Stoke on Trent County Court, when a resident from Manchester was sentenced to four months in prison for selling Alton Towers promotional vouchers in breach of the injunction.

“This is an excellent result for us,” said Ian Crabbe, Divisional Director, Alton Towers Resort. “It sends out a very strong message to anybody else involved in this type of activity that we will not stand still and allow touts to ‘hijack’ our business. The Judge was very clear that a Court Injunction is not something that can be ignored and we will continue to pursue these individuals to the full extent of the law to ensure that they are suitably punished."

He adds, "I also hope that this judgement will highlight the problem to the public as a whole. I do not believe that those who buy from touts fully appreciate the vouchers they are paying for cease to be valid for entry when they are purchased from a tout. More than that, longer term this illegal activity not only negatively impacts our business, but even more importantly puts at risk our long term programme of excellent value promotions, promotions which are designed to benefit many thousands of families who visit the Resort.”

Merlin Entertainments Group - Legal - - -

Written by François Mayné

François Mayné Publishing Director » Contact Us
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Compagnie des Alpes
(25 articles found)

Difficult season for Compagnie des Alpes' amusement parks read more

The Compagnie des Alpes leisure parks recorded disappointing financial results during fiscal year 2012/2013 which ended on September 30. The...

CORPORATE | Compagnie des Alpes - Published on November 10, 2013

Record anniversary edition for the Euro Attractions Show in Paris read more

Bienvenue à Paris! Enthusiasm was reigning among the aisles of the Porte de Versailles exhibition center in Paris last week, while the Euro ...

FEATURE | Compagnie des Alpes - Published on September 29, 2013

Compagnie de Alpes' leisure park sales continue to decline in the third quarter read more

Adverse weather conditions at the beginning of the season and the ever difficult economic conditions in Europe have negatively impacted the activities...

CORPORATE | Compagnie des Alpes - Published on September 9, 2013

Theme Park Industry News Roundup – Issue #3 read more

NewsParcs' Theme Park Industry News Roundup is a summary of the latest major news related to the theme park industry worldwide. This Industry Roundup reports news specifically on operators, owners, trade associations and...

NEW | Compagnie des Alpes - Published on August 11, 2013

Compagnie des Alpes' leisure park activity is down in first half of FY 2012-2013 read more

The French operator Compagnie des Alpes (CDA), which owns a dozen leisure parks and attractions in Europe and North America - including Parc...

CORPORATE | Compagnie des Alpes - Published on June 18, 2013

Attendance throughout global major theme parks reported more than 5% growth in 2012 read more

The global market for theme parks has behaved rather well in 2012. These are the conclusions of the 2012 Theme Index report released last week...

FEATURE | Compagnie des Alpes - Published on June 11, 2013

Compagnie des Alpes first quarter results affected by the school calendar read more

Compagnie des Alpes (CDA), which owns and operates ten leisure parks and attractions in Europe including Walibi amusement parks, Parc Asterix,...

CORPORATE | Compagnie des Alpes - Published on February 2, 2013

Bellewaerde Park prepares the opening of Huracan with ZIERER and TAA Industries read more

While the opening of the season is approaching at Bellewaerde Park, the management team of the Belgian amusement park wished to invite the media...