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Theme Park Supplier's News of the Week #12 Bolliger Mabillard, MAURER Rides, ETF Ride Systems, Lo-...
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LEGOLAND Florida creates a guide to help parents to

manage their child's first coaster ride

Update : 17:50 Published by François Mayné the 17 May 2012, Miscellaneous.
This summer, LEGOLAND® Florida, Central Florida's newest theme park, is helping families deal with Veloxrotaphobia, or fear of roller coasters, by arming parents with "Roller Coaster Readiness" tips.

Leadership at the park reached out to nationally-recognized psychologist and award-winning author Dr. Susan Bartell to create tools for both guests and employees to help parents manage these challenging situations.

"Our junior roller coasters offer just the right blend of speed and thrill that make LEGOLAND Florida the perfect spot for kids to ride their very first roller coaster," says Adrian Jones, LEGOLAND Florida general manager. "But because we know the 'pink knuckle' nature of these attractions doesn't mitigate a first timer's fears, we wanted to provide resources to parents as well as our employee 'model citizens' to ensure that first plunge is a positive experience for the entire family."

According to Bartell, there are a host of mistakes parents commonly make when it comes to handling their child's fear of roller coasters. "Dismissing a child's fear, comparing them to a sibling or friend, bribing them with gifts and money, or labeling a child with a negative name based on their reluctance won't make them any braver," says Bartell. "In fact those strategies often cause greater anxiety, and resentment and make them more reluctant, not to mention ruin what should be a great day for the family."

LEGOLAND Florida creates a guide to help parents to manage their child's first coaster ride

Bartell has helped the park create a Roller Coaster Readiness guide that includes things families can do before they leave home, tips on managing a melt-down and ways to celebrate at the end of the day. The guide is available online and at the front gate.

She has also helped train LEGOLAND Florida's employees to be more observant of these types of scenarios and create a calmer environment for families to make these decisions. "I've armed the employees with what I call the 'Four R's of Roller Coaster Readiness' which include Recognizing, Responding, Resolving and Reassuring," said Bartell. "I'm also trying to help them understand the difference between a child who is definitely not ready and one who is a candidate for encouragement – and give them pointers on talking with parents and guardians. In the end, it's always a parent's decision, but most moms and dads will appreciate the support."

LEGOLAND Florida rolled out its new program this month in preparation for a busy summer season – the park's first. It opened in October 2011 with 50 rides, shows and attractions and has already become a favorite destination of young families.

The Roller Coaster Readiness can be downloaded on florida.legoland.com (PDF file)
Written by François Mayné François Mayné Publishing Director » Contact Us
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LEGOLAND Florida (Amusement park)
United States Group : Merlin Entertainments Group
Site : florida.legoland.com
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(9 articles found)

Theme Park Supplier's News of the Week #12 read more

Our Theme Park Supplier's News of the Week is a round-up of the latest news relative to companies supplying the theme park industry around the world.  This weekly report covers topics such as corporate announcements, financial ...

NEW | accesso - Published on October 21, 2013
Lo-Q extends business relationships with Palace Entertainment and Dollywood read more

The beginning of the year is already full of announcements for Lo-Q, the specialist of virtual queuing systems for the theme parks, water parks...

NEW | accesso - Published on January 23, 2013
Lo-Q acquires accesso to support multiple growth opportunities read more

Lo-Q, the leading supplier of virtual queuing system for theme parks, water parks and visitor attractions, announced yesterday the acquisition...

CORPORATE | accesso - Published on December 6, 2012
accesso introduces new branding identity for its fully-hosted ticketing platform read more

Award-winning ticketing technology firm accesso® has unveiled accesso Passport as the new brand for its innovative, fully-hosted ticketing p...

NEW | accesso - Published on October 17, 2012
accesso incorporates attraction ticketing into Apple's new Passbook app read more

accesso, a leading provider of attraction ticketing, will be one of the first travel industry suppliers to adapt its ticketing platform to support...

NEW | accesso - Published on September 19, 2012
Palace Entertainment selects accesso for online ticketing and eCommerce platform read more

accesso, the leading provider of eCommerce and mobile ticketing solutions for theme parks and entertainment venues in the United States, has...

NEW | accesso - Published on August 22, 2012
Two top Seattle attractions leverage accesso's innovative ticketing platform read more

The iconic Space Needle, celebrating its 50th Anniversary, and Chihuly Garden and Glass, a new art experience featuring the work of renowned...

NEW | accesso - Published on July 16, 2012
accesso Promotes TJ Christensen and Janel Pisorchik to Vice President Positions read more

accesso, a leading ticketing software company based in Lake Mary (Florida, USA), has promoted TJ Christensen and Janel Pisorchik to positions...

CORPORATE | accesso - Published on January 31, 2012
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